Help Center
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Shopping Information
How Long Will It Take To Get My Package?
Within 2-5 working days. In the rare event, we cannot have the order ready for you in this time frame, we will make contact with you.
Do You Ship Nationally?
Yes we do, but we suggest that customers make use of their own transport/courier service
Stock availability?
We do not keep readily made stock. It takes 2-4 business days to process your order.
What Payment Methods Are Accepted?
Credit/cheque cards and instant EFT are all processed instantly through PayFast. We also accept Direct Bank Transfers but will only proceed with an order once this payment reflects in our account.
Is Buying On-Line Safe?
If you select PayFast as your preferred method of payment you will automatically be directed to their secure server and the transaction takes place there. If you are uncertain please see their security and prevention page (https://www.payfast.co.za/security-fraud/)
Product Information
How do I choose my moulds?
- Chocolate moulds are clear plastic semi-rigid moulds which can sustain a temperature of 70 degrees Celsius. You can use this mould for chocolate, fondant shaping, soap making and other light-duty hobbies i.e. plaster of paris.
- Hard candy moulds are 1mm thick white semi-rigid plastic moulds which can sustain a temperature of about 90 degrees Celsius. You can use this mould for hard candy lollies/sweets and candle making.
- We suggest that you do not freeze the moulds as it will damage the material and shorten the longevity.
Clean your moulds in mild soapy water and dry with a soft cloth.
What do you mean by regular, pair and large moulds?
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Moulds come in various sizes:
- Regular = 22cm x 16cm
- Double = Regular size x 2
- Large = Regular size x 3
Ingredient Information
Where can I get ingredient information of your product?
Please follow the link and search for the product you require a Certificate of Analysis to https://www.barcobake.com/coa/